Booking & resource management for spa and wellness

Turn your spa into a revenue centre.

Guests book and pay upfront, any hour — and you keep every booking, zero commissions. For hotel spas and independent day spas.

30-minute intro call Same-week slot No commitment
10:42 pm · front desk closed Booking confirmed Deep-tissue massage Tomorrow · 11:00 · Room 2
Paid in full, upfront € 120
Proof

Built to fit the systems you already run.

Mews Opera Cloud Cloudbeds Previo RoomRaccoon

Connectors are live today for Mews, Opera Cloud, Cloudbeds and Previosee every connector. Founder-led by engineer Maciej Adamski — a named, accountable person you can reach — and every claim on this site is cited to published research.

The problem

Your busiest revenue hour is the one nobody's working.

guests never book the spa.

The average hotel spa captures only about 16% of guests (Intelligent Spas, 2019) — in the GCC, around 1–4% (Colliers).

The demand is there — it just arrives after hours
51% of demand arrives after the front desk and spa reception have closed. Trybe / Booking.com
68% of wellness bookings happen on mobile, peaking 8–11pm. Phocuswright
36 → 16 percent intend to use the spa; fewer than half of them actually do. Cornell, 2018

Recover just one €120 booking a night, and that's about €3,600 a month.

It isn't a demand problem. It's a capture problem. Operations is what software fixes.

What it is

One engine for the whole spa operation.

01

Every slot is real.

The engine reserves therapist, room, and equipment together in one transaction. A slot that can't physically happen is never offered.

02

Sell online, get paid upfront.

Your clients book a real, available time on their phone and prepay in full. Demand is captured around the clock, revenue secured upfront.

03

The numbers, finally visible.

Capture rate, RevPATH, utilization, and no-shows — per property, on one screen.

04

One system, any scale.

The same platform runs a standalone day spa, a single hotel, or an entire chain. One source of truth, no fragmentation as you grow.

How it works

What one booking sets in motion.

A guest books and pays

Any hour, any phone browser — no app, no account. They pick a real, available slot; the engine locks therapist, room, and equipment together, takes payment upfront, and the booking is done in 60–90 seconds.

The day runs itself

Reminders go out at 48h, 24h and 2h. A cancellation offers the slot to the waitlist. Your team works one live calendar — who's in which room, what's next — instead of a phone log.

The numbers arrive

Every recorded step rolls up into capture rate, no-shows, and utilization — per property, or a whole portfolio on one screen. Monday's numbers come from the system, not from memory.

Hotel guests' charges post straight to the room folio and settle at checkout (your PMS) — and the whole thing runs as your own system, managed for you by us, shared with no one (how it's built).

Evidence

Industry data shows a three-layer reminder cadence cuts no-shows from around 25% to 8–12% (Zenoti / HSMAI). AURI ships exactly that cadence out of the box.

See it real

Built and working today. Here it is.

Three screens from our demo environment — the real system running seeded data, not a mockup.

AURI staff calendar — eight therapists' day side by side, every booking placed without a collision
The staff calendar — a full day across eight therapists, with live utilization in the sidebar.
AURI guest booking on a phone — hot stone massage with the five soonest available slots
The guest side — a real slot, picked and paid on a phone.
AURI group dashboard — five properties with revenue, bookings, and utilization on one screen
The group view — five properties rolled up on one screen, refreshed every five minutes.

The live walkthrough runs this same system on your own menu, capacity, and PMS.

Why AURI

What no one else puts together.

We haven't found one platform that does all four at once — the combination is the product. (That's our own competitive review, not an independent ranking.)

Resource allocation Therapist, room & equipment locked together in one transaction — every slot on sale is real. Time-slot booking only; overlaps and double-bookings slip through.
Group reporting A dedicated aggregator rolls capture rate, RevPATH, utilization & no-shows across every property. Per-property silos, stitched together by hand in spreadsheets.
Your instance Your own cloud, database, domain & brand — isolated, and extended for what you run. A shared multi-tenant tool everyone logs into the same way.
What you pay A flat monthly fee — zero commission on bookings, ever. A cut of every sale, so volume works against you.

Your data stays yours. Your margin compounds instead of leaking. And the product bends to you.

What you can finally see

Run the spa on numbers, not hunches.

AURI turns your operation into live metrics most directors never track, per property. An aggregator rolls the whole group into one view.

Aggregator · 4 properties Illustrative data
Capture rate 31% ↑ from 22
RevPATH € 47 ↑ 11%
Utilization 68% across rooms

Capture rate

The share of guests who actually book the spa — the one number that shows your headroom.

RevPATH

Revenue per available treatment hour — your spa's RevPAR.

No-show & cancellation

The revenue leaking out the back.

You can't improve what you don't measure. See the capture rate, and you can finally move it.

Founding partners

We're choosing our founding partners. It could be you.

We stand up the complete system for a small first group at no setup cost — you pay one flat monthly fee, and we document the results together as a case study.

Questions

The things people ask first.

Does it work with our PMS?

Connectors for Mews, Opera Cloud, Cloudbeds, and Previo are live today, so spa charges post straight to the room. RoomRaccoon is in final wiring. New connectors typically take 4–6 weeks — tell us what you run and we'll confirm.

Does it fit an independent day spa — no hotel, no PMS?

Yes. AURI runs standalone under your own brand: online booking, upfront payment, and the same engine behind the calendar. A PMS connector is the hotel add-on, not a requirement. The full story is on the day-spa page.

How are we charged?

One setup fee stands up your dedicated instance, then one flat monthly fee keeps it hosted, maintained, and supported — never a commission on bookings. Full mechanics live on the pricing page.

How long until we're live?

For a standard property with a ready PMS connector, a few weeks. For a new connector, add 4–6 weeks. Custom modules and integrations are scoped per case.

Is AURI live with other clients yet?

Not yet — we're selecting our founding partners now. Your data is yours — isolated, never pooled, exportable — so you're never locked in. The pilot adds a direct line to the founder and a continuity path we can put in writing. You're choosing an early partner, not gambling on a black box.

Have a question we didn't cover? Book my intro call and ask it there.

Every empty slot tonight is revenue you won't get back.

See exactly how AURI would capture it in your spa. It starts with a short intro call.

Same-week slot 30 minutes No obligation
Every empty slot is revenue you won't get back. 30-minute intro call · Same-week slot · No obligation
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