Your spa, as bookable as it is beautiful.
Your guests book the spa on a page that carries your name, your look, your domain. Any hour, no app, every slot real. You lift capture rate and RevPATH without adding a person to the floor.
Every touchpoint is perfect. Except the one that pays.
of resort guests ever book the spa.
Typical resort capture (Intelligent Spas, 2019). Wellness now shapes where guests book — yet in a hotel where nothing is left to chance, spa capture quietly is.
One missed €120 treatment a night is about €3,600 a month — illustrative arithmetic, conservative at your price point. None of it shows on a report.
The fix isn't more staff. The spa isn't bookable the moment your guest is ready.
The late-night booking, end to end.
No app, no phone call, no front desk.
The guest opens your spa
It's late, and the guest wants tomorrow at four. They open your booking page on their phone. The QR card in the room is one way in; your website and pre-arrival email are others.
They book a slot that's real
The engine reserves therapist, room, and equipment together, so every slot shown can be honoured. The guest verifies with a six-digit code that autofills from a text. They pay by card or charge it to the room, and are booked in 60–90 seconds. Prepayment secures the revenue before the treatment.
It settles on the folio
The charge posts to the room through your PMS and settles at checkout with the rest of the stay. Automatic reminders at 48, 24, and 2 hours protect the show-up.
AURI connects to the PMS you already run — the connector matrix and per-PMS notes live on the Integrations page.
The spa should look like the hotel — not like a vendor.
AURI is white-label by design — the guest journey reads as your hotel, end to end.
Your guests chose the hotel for how it feels — the spa booking should feel no different.
- Your name on every screen. Your palette, your typography, your domain — in English, German, or Polish, with Arabic on request. AURI never appears to the guest.
- Laid out your way. You choose how the treatment menu and availability are presented — a configurable display, not a one-size vendor template.
- An in-room Guest Hub. Beyond booking, compose in-room blocks — spa, dining, hotel information, service requests — and edit them yourself.
- Extended for your property. A loyalty connector or a CRM link is custom work in the scope of an implementation — possible because the instance is yours alone.
Turn a quiet amenity into a measured revenue centre.
Once booking is frictionless, the numbers become visible — capture rate, RevPATH, revenue per therapist and per treatment. You add no one to the floor to get there.
Higher TRevPAR at wellness-positioned hotels — a comparison across the segment, not an AURI result.
RLA GlobalIs your spa bookable and measured enough to capture that tailwind? That's a KPI story you can take to your ownership group.
Prefer proof before commitment? We're selecting a small number of flagship properties as founding partners. Setup is waived for the pilot, and you run AURI on your own bookings first. Read the pilot terms
The questions we answer first.
Is the booking flow really white-label?
Yes. Your domain, your colours, your typography, your wordmark. AURI never appears to the guest — no vendor logo, no co-branding.
Does it work with our PMS?
AURI connects to the PMS you already run and posts spa charges straight to the room folio. Treatments settle at checkout, with no front-desk re-keying. The connector matrix and per-PMS notes live on the Integrations page.
Where does our guest data live?
On a dedicated single-tenant instance with its own database and domain, isolated from every other client. It is hosted in the EU by default, with Gulf regions (Doha, Dammam) available, and VIP data is encrypted at rest under a GDPR-aligned design. The full architecture is on the Technology page, and the rest of the security questions — backups, uptime, data export — are answered on the Straight answers page.
What does it cost?
A one-time setup plus a flat monthly fee — and no commission on bookings, ever. Every property is scoped individually, so figures come from a short call. The full model is on the Pricing page.
Something we haven't answered? Book my intro call and ask it there.
Your spa is already this good. It just isn't this bookable yet.
See how AURI would capture and measure your hotel's spa demand — under your own brand, on your real capacity. No obligation.